Resume

Resume

Amber L. Brown Address: 554 Pennsylvania Avenue Apalachin, NY 13732
Mobile Phone: 607-222-9530 Email: amber.brown@cortland.edu OBJECTIVE:

To maintain a position in secondary English education, grades 7-12. EDUCATION:

Associate Degree in Liberal Arts and Sciences, September 2006 - Dec 2009 Broome Community College, Binghamton, New York. Bachelor of Arts in English, January 2009 – August 2011 State University of New York at Cortland, Cortland, NY
Courses taken include: New Media Literacies in the ELA Classroom Adolescent Psychology American Literature British Literature Poetry British Literature before 1780 British Literature 1780 – Present American Literature before 1900 American Literature after 1900 African American Literature Intermediate Spanish
TEACHING EXPERIENCE: Will be attained during Student Teaching.

WORK EXPERIENCE: Lemongrass Restaurant: Waitress September 2007-January 2008

Tasks:
-Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
-Collect payments from customers.
-Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
-Take orders from patrons for food or beverages. Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
-Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required. Prepare checks that itemize and total meal costs and sales taxes.
-Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
-Present menus to patrons and answer questions about menu items, making recommendations upon request.
-Inform customers of daily specials.
Express LLC –Clothing Store: Sales Manager August 2006-Present

Tasks:
-Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
-Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
-Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Inventory stock and reorder when inventory drops to a specified level.
Instruct staff on how to handle difficult and complicated sales.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
-Assign employees to specific duties. Enforce safety, health, and security rules.
Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
Plan budgets and authorize payments and merchandise returns.