Contact Betty Crocker Consumer Services

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By Email:	Please use the email form below.
By Telephone:	Please call us at 1-800-446-1898 between (7:30 a.m. - 5:30 p.m. CT, weekdays)
By Fax:	Please send your fax to 1-763-764-8330.
By Letter:	You can send us a letter at our mailing address:
	General Mills, Inc. P.O. Box 9452 Minneapolis, MN 55440

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All food products have an established length of time they may be stored; after the Better if Used By date has passed, product flavor, texture, and performance all may be affected.


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Our policy on suggestions and idea submissions All comments, suggestions, ideas, notes, drawings, concepts, recipes or other information disclosed or offered to General Mills by this site or in response to solicitations in this site shall be deemed and shall remain the property of General Mills. You understand and acknowledge that General Mills has both internal resources and other external resources which may have developed or may in the future develop ideas identical to or similar to the suggestion or comments to suggestions and that General Mills is only willing to consider the suggestion on these terms. That, in any event, any suggestion is not submitted in confidence and General Mills assumes no obligation express or applied by considering it. Without limitation, General Mills shall exclusively own all now known or hereafter existing rights to the suggestions of every kind and nature throughout the Universe and shall be entitled to unrestricted use of the comments for any purpose whatsoever, commercial or otherwise without compensation to the provider of the suggestions.

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If you can’t find what you’re looking for or if you’d like to send us your comments or opinions, please follow this link to the Main Contact Page and use our email form. We will respond to your email as quickly as possible.
Frequently Asked Questions:
Ask Betty Where are you located and how can I contact you? Why isn't my favorite General Mills product at my local store? I'm looking for a particular Betty Crocker recipe. Can you help? Will General Mills make a product or financial donation to my organization? Will General Mills help raise money for our school? Ask Betty Q: Where are you located and how can I contact you? A: General Mills world headquarters is located in Minneapolis, Minnesota. However, we have plants, mills and regional offices throughout the country and around the world. Our Canadian headquarters are located in Mississauga, Ontario. For non-Canadian products you can call General Mills at 763-764-7600. If you prefer to write a letter, please send it to: General Mills P.O. Box 1113 Minneapolis, MN 55440 If you have questions or complaints about a specific product, please contact consumer services at 1-800-328-1144 (7:30 a.m. - 5:30 p.m. CT, weekdays). For Canadian Products you can call General Mills Canada Corporation at 905-212-4000. If you prefer to write a letter, please send it to: General Mills Canada Corporation Attn: Consumer Services 5825 Explorer Drive Mississauga, ON L4W 5P6 If you have questions or complaints about a specific Canadian product, please contact Consumer Services at 1-800-479-8505 (9:00 a.m. - 7:00 p.m. EST, weekdays). return to top Q: Why isn't my favorite General Mills product at my local store? A: General Mills makes every effort to have our items available at your local grocery store. But not all of our items are available at all stores. We offer a product locator site which identifies stores located near you that have recently reported sales of a particular product. If you need help with this service you can call our Consumer Services Department at 1-800-328-1144. If you can not find a product in your area, we have also developed a process that allows consumers to order some hard-to-find items online. This service is available through our Hard-To-Find Products site. return to top *Q: I'm looking for a particular Betty Crocker* recipe. Can you help?** A: Yes. But first you'll want to check our Betty Crocker Web site. Betty can help find a wide variety of recipes. She also offers a helpful menu-planning guide. If you don't find your favorite recipe, you can "Ask Betty" at the Betty Crocker Web site. Or, e-mail your request to us. We'll make every effort to find it for you. return to top Q: Will General Mills make a product or financial donation to my organization? A: We wish we could fulfill all of the requests we receive from many worthwhile organizations, but the volume of requests received makes product and financial donations impossible. To better meet the needs of as many people as possible, we channel our food contributions through America's Second Harvest network of foodbanks. You can learn more about them by visiting their website at SecondHarvest.com or by calling them at 1-800-771-2303. return to top Q: Will General Mills help raise money for our school? A: Through Box Tops for Education, General Mills helps to raise funds for primary schools (K-8) nationwide. There are three easy ways to earn money for your school with Box Tops for Education: Clip Box Tops for Education coupons from hundreds of General Mills products throughout the grocery store. General Mills will provide up to 10 cents for each qualifying box top that is submitted. Shop online through the Box Tops Marketplace at boxtops4education.com. Up to 10 percent of each qualifying purchase goes to your designated Box Tops for Education school. Charge with the Box Tops for Education Visa® card. Use the card at 20 million locations worldwide, and a full 1 percent of every purchase goes to your designated Box Tops for Education school. Call 1-800-227-9605 to apply. Each school participating in Box Tops for Education can earn up to $60,000 each year? a maximum $20,000 from clipping, shopping and charging respectively. The funds can be used for anything, from books to computers, whatever your school needs most. For more information, or to enroll in Box Tops for Education, please check our Web site. Or, ask your school principal or PTA/PTO president to call us at: 1-888-799-2444. return to top

Contact Betty Crocker Consumer Services

Ask Us

Ask Betty

Ask Betty

Q: Where are you located and how can I contact you?

Q: Why isn't my favorite General Mills product at my local store?

**Q: I'm looking for a particular Betty Crocker recipe. Can you help?**

Q: Will General Mills make a product or financial donation to my organization?

Q: Will General Mills help raise money for our school?

Please wait while your data is entered into the database.

In order to ensure your information is completely recorded,
do not use your browser buttons until the form page is removed.

Contact Betty Crocker Consumer Services

Ask Us

Ask Betty

Ask Betty

Q: Where are you located and how can I contact you?

Q: Why isn't my favorite General Mills product at my local store?

Q: I'm looking for a particular Betty Crocker recipe. Can you help?

Q: Will General Mills make a product or financial donation to my organization?

Q: Will General Mills help raise money for our school?

Please wait while your data is entered into the database.In order to ensure your information is completely recorded,do not use your browser buttons until the form page is removed.

**Q: I'm looking for a particular Betty Crocker recipe. Can you help?**

Please wait while your data is entered into the database.

In order to ensure your information is completely recorded,
do not use your browser buttons until the form page is removed.